Primark reviews

Very understaffed so everyone who does their job is doing twice as much work as normal. Customers leave the store a mess. If it's busy you can literally walk away from your section for 5 minutes and it'll be turned upside down. Also since the employee bathrooms are broken you're forced to use the public ones which the customers just destroy. Low pay. Fine for part time/if you really need it but at a certain point it becomes not worth it. Weird overly strict rules like boots being against the dress code (even on days where it would snow), drinks that aren't water not being allowed on the floor (customers would bring and all sorts of drinks) and being called out for talking to a coworker for a few minutes (managers would literally chat while on the floor for 40 minutes straight). HR is disappointing. They're clearly on the side of the company/management so any problems you have with them will fall on deaf ears even if certain managers are literally racist towards employees. Similarly, if customers are rude/make you uncomfortable you just have to take it. Management offers no support. Equipment is often broken or scarce so a lot of times you have to scramble to figure out alternatives just to get things done. No set store manager so there's no final say in anything. Things are constantly being done, undone, and done again from week to week which is frustrating.

management treats the retail associates like they're drones no work/life balance they only want to give extra hours at the worst possible times unpaid breaks mandatory weekends weekends are super busy uniform sucks