Primark reviews

3.5

64% would recommend to a friend

(12,173 total reviews)
avatar

Eoin Tonge

60% approve of CEO

46% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

12K reviews
2.0
Jun 13, 2023

Management is lacking in empathy and professionalism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Plenty of overtime available to do at various times such as early mornings, afternoons, evenings etc -Decent pay which is above the minimum wage -Staff discount of roughly 10% off -Usually busy so there's always something to do -Many of the other staff are lovely and very easily to get along with

Cons

By far the worst problem here is the management. The biggest problems have been: -Changing staff hours short notice (easily under a days notice)and without agreement from the workers -They pressure you to do overtime and are exceptionally rude if you refuse and believe it is accetable to question you on why -Have the attitude that there's a rule for us and not for them; I've seen one behave in a way on the shop floor that would likely get me into serious trouble if I did the same The actual shop is unbearable as the air con is old and doesn't function well. At one point, the heating was on during a very hot weekend because it was broken, making it a difficult workplace to function in.

1.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Customer following, great product at a great price point.

Cons

A very weak training program for leaders lead by a very negative NYC HR leader who prefers a very specific group of people over others. Leaders do not welcome feedback from other leaders without retaliation against the person addressing concern. Overall, A terrible on boarding process for a new manager coming into company. Stay away from NY stores.

1.0
May 3, 2023

Stay Clear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is nothing good about working as a Department Manager for Primark. Store assistants are treated like royalty receiving annual bonuses / overtime etc. Middle management do not receive any bonus / overtime.

Cons

Store Manager was a bully. Middle management was toxic. Back stabbing culture. Awful experience.

Viewing 250 - 252 of 12,173 Reviews

Glassdoor has 15,884 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.