Primark reviews

3.5

64% would recommend to a friend

(12,169 total reviews)
avatar

Eoin Tonge

60% approve of CEO

46% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

12K reviews
4.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, just increased to £14.56. Management is friendly but stern with keeping you on track on your tasks. Typical mindless part time busy work.

Cons

Floors are huge. If you're a returner prepare to burn a lot of calories. Managers aren't always on shop floor yet you need to inform one whenever you leave the shop floor. Working in fitting rooms, there is little to no signage and customer guidance, so customers often ignore your request to put things back on hangers. There are periods typically the beginning of the year to just before summer where overtime is not available and so contracted workers are often understaffed.

5.0
Mar 12, 2026

Pay

Recommend
CEO approval
Business Outlook

Pros

Easy job good for teenagers

Cons

Rude customers and sometimes expected to do everyone else’s job

3.0
Mar 12, 2026

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and supportive management

Cons

the actual working environment was not nice

Viewing 163 - 165 of 12,169 Reviews

Glassdoor has 15,879 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.