Primark reviews

3.5

64% would recommend to a friend

(12,173 total reviews)
avatar

Eoin Tonge

60% approve of CEO

46% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

12K reviews
4.0
Jan 2, 2016

retail assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

plenty of overtime available every week

Cons

no full time contracts at the beginning

3.0
Dec 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Most of my colleagues are very helpful and friendly. I've never really had any problems with customers and it's generally a nice store to work in. It does get busy at times, but it's never too busy to handle. Pay is good, well above minimum wage

Cons

Staff training in my store doesn't seem thorough enough to me, it takes us staff a good few shifts to figure everything out when first starting there, and there a certain things that I've had to figure out on my own on the tills. Some of the more senior staff (supervisors/management) can be a little condescending and patronising at times, and we also get mixed messages on certain things, such as whether or not we should stay on tills when there are no customers. Also, when I first started I was told that there would be plenty of opportunities for overtime, and I did do quite a bit of overtime myself when the store were short staffed, but overtime has now been stopped except on occasions such as Christmas, which is disappointing as most of us can now only work four hours per week, which many feel isn't really enough.

4.0
Dec 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Working across a variety of departments as well as areas, e.g. tills, shop floor. Meet some great work colleagues. Working up close with customers - providing excellent customer service to satisfy their needs/wants. Providing a great service gives the employee a great feeling! Majority of management are friendly and helpful also. Opportunities for promotion - supervisor roles become available every few months due to staff rotation,

Cons

Very busy environment at times, though I don't find this to affect my motivation to work. Some staff can be a bit `lazy` and aren't as motivated to get things done to a high standard. Fairly large influx of staff at times (e.g. Christmas) means occasionally overtime is hard to come by, however, this year, existing staff members seem to have been favoured for overtimes which is good!

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Glassdoor has 15,884 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.