Primark reviews

3.5

65% would recommend to a friend

(12,176 total reviews)
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Eoin Tonge

61% approve of CEO

46% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

12K reviews
4.0
Mar 1, 2016

Really enjoy it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great staff, everyone's around the same age (16-25) Manager's really friendly Shop is pleasant, spacious, customer's are 9/10x friendly.

Cons

The pay is poor. Can get repetitive.

5.0
Mar 1, 2016

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Good people including mangers and supervisor Lots of scope for personal development Many opportunities to get promoted A happy environment and close nit team

Cons

Pay isn't the best Sometimes you don't receive a thank you from mangers Only limited to 37.5 hours working per week Breaks aren't paid

4.0
Feb 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Very, very flexible hours. I'm only on a 4 hour contract (which I wanted, there were many others like 16 hours and full-time available) because i'm a student so all I HAVE to do are my 4 hours on a Sunday. There is however a huge amount of overtime available, I've worked up to 30 hours during the holidays with the potential to do more. On these extra shifts I can choose what times and departments I want to work on, working anywhere from 4 hours to 12 (anything above 4.5 hours, you get decent breaks for.) I've worked in almost every department of the store. We have enough staff members to keep the store tidy, everyone has designated areas and it's rare in my large, busy and sometimes hectic store (Westwood Cross) to see anything on the floor EVER, and almost always the tables are neat and stocked up too. My managers and every single colleague i've spoken to are all absolutely lovely, my shifts including the night restocking shifts always go fast because when it's quiet you can talk and work at your own pace. It's honestly very rare that I encounter a nasty customer, in my 7 months as till staff i've had some wonderful conversations with some of the loveliest people i've ever met. There has only been one customer that made a complaint about a transaction I was involved in and that was a one off, someone looking for attention and some form of in-store spending compensation. People on here seem to complain a lot about the uniform not being provided/paid for but honestly my trousers (Primark) lovely, quality stretchy material cost me £7, my tops (Primark) plain black button up short-sleeved tops came to £5 each I think, and my shoes (Primark) very comfy, plain black flat shoes I think £4. It's hardly a huge stretch even for an unemployed student, you could literally buy charity shop clothes until your first pay comes. It's nothing flashy or elaborate.

Cons

A little staff discount would be nice but it's not something i'm hugely fussed about as the shop itself is so cheap. The pay isn't exactly incredible, it's a good amount over the minimum wage so i'm personally happy with it but I know others have left for other workplaces that pay more.

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Glassdoor has 15,890 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.