Primark reviews

3.5

65% would recommend to a friend

(12,189 total reviews)
avatar

Eoin Tonge

61% approve of CEO

46% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

12K reviews
2.0
Jul 12, 2016

shop assisstant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of overtime available It's always bussy

Cons

You do more than what you're paid to do Like being back at school as there's lots of clicks The supervisors are rubbish

3.0
Jul 12, 2016

Sales assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lovely staff, managers are also very nice

Cons

Hardwork, often rude customers, underpaid for u18

2.0
Jul 11, 2016
Recommend
CEO approval
Business Outlook

Pros

- Staff are friendly and helpful, management are also nice and look after staff the best they can, same with supervisors. Pretty much everyone will look after you and help you on your first few weeks. Really nice people, which makes a lovely change from some retail jobs. - Lots of variation in jobs, so great for a first time retail experience, as you'll learn loads. - Fairly straight forward; routines of the shop are easy to learn, tills are quite simple, etc - Loads of overtime, if you want it - You get given plenty of uniform tops for free, I got one for every day with a choice of sleeves. - Pay is alright. Not minimum wage but could be higher, but then thats the case for almost any retail job. - Uniform rules aren't too bad for retail: you can wear jeans and sneakers, you can have piercings in your nose and ears, you can wear jewellery and belts, most makeup and hair styles are acceptable, etc. - Interview isn't too scary, and there are sensible questions to do with the job, unlike some others.

Cons

- No staff discount. Not that Primark stuff is super expensive, but it'd be nice to get a discount just to show staff are appreciated. Just seems like a nice thing to do. - CUSTOMERS. Some are alright but don't expect to be treated with respect or basic manners. - Seems understaffed? Which leads to being constantly moved around departments, or given loads to do and having a lot of pressure put on to finish a job that you've never done before on a department that you don't work on. Supervisors aren't mean but its still pressure that wouldn't be needed if there was more than one or two people in a department. Also, this causes clashes with holiday, issues when someone's sick or away, and the supervisors being a little stretched. Also, last till shifts never leave less than 10 minutes late, every night. - Have heard from other staff members that promotions are almost impossible to get. - Being allowed to change your hours in any way is a rare miracle, even if you have health issues or a disability. - You have special receipts that print out every 10 or so customers about an online survey they can do, which you have to explain to them and write your name on and stuff. Gets really tedious, most customers don't listen, and so makes you feel a bit stupid. Some even get annoyed with you even though you basically have to do it or you risk getting told off.

Viewing 11695 - 11697 of 12,189 Reviews

Glassdoor has 15,908 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.