Primark reviews

3.5

65% would recommend to a friend

(12,186 total reviews)
avatar

Eoin Tonge

61% approve of CEO

46% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

12K reviews
4.0
Nov 28, 2025

Great entry job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great job with many ways to move up within the company

Cons

Difficult to get time off

1.0
Nov 27, 2025

Horrible

Recommend
CEO approval
Business Outlook

Pros

Some managers can be nice

Cons

The managers and Pnc treat you like you’re beneath them. I suspect racist too. They make you wait after your shift is finished as well. Horrible people. Don’t recommend.

1.0
Nov 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Colleagues are generally friendly and supportive. Subsidised canteen. Friday early finish.

Cons

The mandatory in-office requirement is inflexible and has made work–life balance significantly harder, especially for anyone with caregiving responsibilities. Career progression opportunities are minimal, and pay reviews/promotion pathways are unclear or not communicated. A very strict hierarchy system is followed within the business with some very small departments having 5 or 6 levels of hierarchy. This makes it next to impossible to have any visibility or impact in your role. The culture feels increasingly rigid, with decisions often made without considering employee well being or changing circumstances. A very elitist culture where who you know is a lot more valued and recognised as opposed to the work you do or service provided. What is allowed for one employee would not be allowed for the next. Overall a disappointing experience after wanting to work for this business for a long time. If you are looking to take a head office role with Primark, I'd like to offer the advice to please consider the above.

Viewing 418 - 420 of 12,186 Reviews

Glassdoor has 15,904 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.