Pearson reviews

3.5

59% would recommend to a friend

(7,734 total reviews)
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Omar Abbosh

56% approve of CEO

49% positive business outlook

Pearson has an employee rating of 3.5 out of 5 stars, based on 7,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pearson employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jul 23, 2010

Customer Service Replaced by Greed for Bonuses

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Attracts some of the brightest people in the industry, good quality products, opportunity to meet others in the industry and network, some flexibility in hours

Cons

Management is more concerned with annual bonuses than providing good customer service, company reputation has suffered because of this, sales reps without teaching experience don't connect well with teachers in marketplace. Company policy expects much more than the typical 7 or 8 hour work day.

3.0
Jul 23, 2010
Recommend
CEO approval
Business Outlook

Pros

I was a temporary employee scoring standardized student exams. The benefits of doing such a position are: * Freedom to work as much as you want, as long as you meet the minimum commitment for the project and within * For some projects available work hours are extensive, e.g. 5 am - 11 pm ET * You can do this type of work all day long as if it were a regular job, or in bits and spurts throughout the day * Reading student responses, especially for writing projects, can be very interesting * Support staff are friendly and helpful and available during most of the scheduled project hours * More advanced projects pay better and provide bonuses for high performance

Cons

* The pay is not that great. Above minimum wage but with no benefits and limited work available, it's hard to get the dollars to add up. * Feedback on performance varies by project. On one project I received constant quantitative feedback on how fast I was scoring, and how accurate I was. On another this information was not available in the system, whether due to intent or a technical glitch I don't know. * You might apply in the fall and not get picked for a project until spring of the next year or even the year after. So it's great to be able to do the work when you get it but it isn't something you can count on. * Communication was sometimes lacking. On one project the pay ended up being below the projected rate because the average scoring rate was much slower than planners anticipated. By the time this was addressed the project was nearly over.

3.0
Jul 19, 2010

flexible work structure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The staff is supportive. My boss is very reasonable and intelligent. The company is understanding of different life arrangements. Flexible hours and degrees of employment (full-time, short-time, and part-time) are often (not always) accommodated.

Cons

Change is slow and sometimes agonizingly slow. The system can be very bureaucratic. Inter-company communications are not always efficient and effective.

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Glassdoor has 9,516 Pearson reviews submitted anonymously by Pearson employees. Read employee reviews and ratings on Glassdoor to decide if Pearson is right for you.