Oracle Technical Support Engineer reviews

3.8

79% would recommend to a friend

(491 total reviews)

Clay Magouyrk and Mike Sicilia

61% approve of CEO

59% positive business outlook

Technical Support Engineer employees have rated Oracle with 3.8 out of 5 stars, based on 491 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

491 reviews
1.0
May 13, 2014
Recommend
CEO approval
Business Outlook

Pros

You may have a good starting salary if you negotiate well. You'd better have some experience under your belt and if you meet the job criteria you will almost be placed to a position in accordance with your age/years of earlier experience. Good place to just have that job until you retire. Nobody will fire you. Flexibility in taking vacations.

Cons

No job raises. For years, or way lower than inflation. No work at home policy in support anymore. Personal growth is not an important factor for trainings selection. Selected trainings have to be useful to the current role. Many politics. There is many times a big difference between what is said by management and what it is done. They don't walk and talk. Weak leadership, at lease on the lower levels of management. Constantly solving issues just to get to see another day. Lack real vision. Everyone is striving to manage to really reach customer expectations and engage in collaborative efforts to meet the deadlines and to put our customers first. Truth: many words with no real meaning. Engineers have quite large workloads and many are complaining, but this situation is in accordance with the company policy, judging by the lack of headcount increase in the teams where workload has been a challenge for quite a while.

2.0
Apr 10, 2014
Recommend
CEO approval
Business Outlook

Pros

consistent employment, few layoffs - although constant job off-shoring leads to MANY group re-organizations and re-assignments.

Cons

A massive company, that has a corporate-wide, long-standing habit (unofficial policy?) of almost never giving pay increases. At first I though I was just overhearing the grumbling of a few "bad apples". However, the quantity of complaints, my stagnant pay over the past years (combined with excellent reviews, and even advancing into a top tier support group) have all convinced me that I can no longer afford to lose financial ground to the 'standard cost of living' with Oracle.

Viewing 466 - 468 of 491 Reviews

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