Oracle ASR (Account Service Representative ) reviews

3.6

55% would recommend to a friend

(44 total reviews)

Clay Magouyrk and Mike Sicilia

Not enough data to show CEO approval

99% positive business outlook

ASR Account Service Representative employees have rated Oracle with 3.6 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most ASR Account Service Representative professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by ASR Account Service Representative professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

44 reviews
1.0
Jan 18, 2018

Don't get sold the CX pup

Recommend
CEO approval
Business Outlook

Pros

Lots of great people to talk to about the market leading technology solutions that Oracle has acquired/developed. If you're a tech head sales person you'll love it until you realise that the tech is for selling not for using although in some cases this is a blessing. The deepest and broadest suite of business technology available anywhere on the planet. If you get a territory that has already got some of the products from your pillar in the companies you're meant to be selling to - you have got an opportunity to make some money Exceptional inclusion policy and benefits selection.

Cons

CX didn't get a mention in the Q2 company report Zero collaboration between reps that sell the different applications, so no means to leverage the only USP that Oracle has in the applications space – there is no incentive to collaborate so no surprises that this doesn’t happen; it’s a waste of time to help someone achieve their target if you don’t get any remuneration for that assistance The user interfaces of the high value products within CX are bad (they’re improving, but far too slowly) Self-service = no support… so massive inefficiencies and wasted energy as sales people have to fix their laptops etc. Stretched management team – don’t expect any help from them because they’re too busy filling in spreadsheets Team selling constitutes of a few people being added to a record and getting paid on deals Abysmal data quality within the CRM (the worst I have ever seen, duplication central) No sales enablement but they do sell products for sales enablement CRM not used as a CRM more as an activity monitoring tool, but this again is understandable as it’s clunky, slow and doesn’t add any value to your sales role because there are no notes from anybody in there Go to market is non existent, consisting of emails and cold calls (their own training says that this is ineffective) Company “personality change” is referred to a lot and there’s a long way to go on that point – still auditing companies and strong arming sales revenue rather than selling on value Deeply suspicious that they hired all the sales people in 2017 to get the ticker symbol ringing

4.0
Dec 6, 2017

Applications Sales Representative

Recommend
CEO approval
Business Outlook

Pros

Great company and a lot of resources. Constantly being reached out to by recruiters. Sales training offered. Clear path of career growth.

Cons

Have no idea what our products do. Internal politics can be miserable and screw you out of commissions. Culture not conducive to collaboration and teamwork.

2.0
Sep 27, 2017

ASR

Recommend
CEO approval
Business Outlook

Pros

Oracle name means a lot in the tech world Good benefits and work/life balance

Cons

Sales territories change every year, no continuity with customers MPLS seems to be downsizing and will be gone by 2019 with no heads up from management

Viewing 25 - 27 of 44 Reviews

Glassdoor has 66,359 Oracle reviews submitted anonymously by Oracle employees. Read employee reviews and ratings on Glassdoor to decide if Oracle is right for you.