Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 98 reviews)); "Benefits are great" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 50 reviews)); "The immediate team and teams I partner with are great" ((in 37 reviews)); "Good pay and my co" ((in 22 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

77% would recommend to a friend

(671 total reviews)

Debby Soo

75% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

671 reviews

5.0

Nov 21, 2023

Very good employer

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The company offered good pay and benefits. The management was very compatible.

Cons

The company was affected by restaurants that went out of business due to the shutdowns in 2020. The management tried very hard to help restaurants and their employees but was forced to finally take cost-cutting measures.

5.0

Nov 20, 2023

The best experience I ever had

Account manager, enterprise sales

Recommend

CEO approval

Business Outlook

Pros

OpenTable has a very collaborative and inclusive work culture. In this environment, I feel supported and encouraged to share my ideas and ask questions. Everyone in my team is always open to help and support to drive a healthy and profitable business environment.

Cons

I don't have any cons at the moment

3.0

Nov 16, 2023

Great Company if you're on a good team

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexible PTO, pay was great, employee recognition

Cons

Managers can be hit or miss, stressful job, fully remote, training is not great, technology and support are not up to industry standard, career advancement opportunities are slow.

Viewing 166 - 168 of 671 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Senior Director, Restaurant Marketing

Account Manager - Central Queue (French Speaking)

Director, Global Partnerships

Director, Global Partnerships