OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)
avatar

Debby Soo

77% approve of CEO

75% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

670 reviews
3.0
May 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Overall, a really talented, knowledgeable, friendly group of people to have worked with. It was a company with a fun area to work on (food and restaurants). Compensation relatively competitive.

Cons

The company has been growing but hasn't staffed managers that are handling it well. The current management in place isn't trusting employees, which is tragic because there are a lot of talented folks here. Instead of delegating, management is being more hell-bent on instituting rigid processes that everyone needs to fall into line with versus actually managing the people, knowledge, and skillsets they have working under them. Classic case of a medium-sized company bloating itself into an inhumane corporation. Process has become more important than results, which puts OpenTable in an odd position because there's definitely a sense that the Priceline Group (which bought OpenTable) has become increasingly frustrated that their recent acquisition isn't producing results fast enough.

5.0
May 10, 2016

Great Company Culture

Recommend
CEO approval
Business Outlook

Pros

The company culture at OpenTable is nothing short of amazing. Having worked for well know and prestigious companies in the hospitality industry in the past, I would say that the quality of life at OpenTable out shines all other companies. It's most certainly a "work hard, play hard" culture. Good humor is appreciated, and all employees are supportive and encouraging of their peers to succeed. It really is quite amazing. Plus the pay is pretty good and expectations/goals are realistic.

Cons

Working remotely can sometime be a little lonely, but I knew that when I took the job. The online interaction between peers does compensate a bit for the lack of in-person engagement. Overall, the "cons" are negligible in comparison to the "pros".

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OpenTable Response
10y
Awesome! It is so wonderful to hear about your positive experience at OpenTable. Thank you for your feedback and your enthusiasm. It sounds like we are lucky to have you at our table!
4.0
May 4, 2016
Recommend
CEO approval
Business Outlook

Pros

#Great place to work #Great peoples #Nice Location.

Cons

Immigration process is too much slow. I think OpenTable should speed up on employee's immigration process.

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Glassdoor has 722 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.