Octopus Energy reviews

4.8

95% would recommend to a friend

(1,625 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,625 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

2K reviews
4.0
Oct 23, 2019
Recommend
CEO approval
Business Outlook

Pros

- Mostly employs graduates so the office atmosphere/dynamic is a lot of fun - The training is great - It’s a fast-paced job that doesn’t get boring - The tech platform, Kraken, hugely improves the service that operations are able to provide

Cons

- Poor salary - Operations is understaffed so everyone is expected to do more work and maintain a high standard of customer service - Relatively rigid progression ladder

3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fine if you have a good team Stable Leave work at work Wfh 2 days a week LGBT friendly

Cons

No HR Cliquey No progression (there is the illusion of progression)

avatar
Octopus Energy Response
1mo
Thank you for sharing your honest feedback about your time in our Brighton office. We’re glad to hear you’ve found a supportive team, enjoy our hybrid working model, and feel that our environment is genuinely inclusive. However, we hear your concerns regarding progression, culture, and HR support. We never want progression to feel like an illusion and we are deeply committed to genuine personal growth and are actively working to ensure development pathways are transparent and accessible to everyone. Your feedback gives us valuable insight into areas in which we can continually review and improve. We would encourage you to speak with your leader ensuring continued time is made to focus on your development. Thank you again for the feedback.
Viewing 226 - 228 of 1,625 Reviews

Glassdoor has 2,648 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.