Octopus Energy reviews

Thank you for taking the time to share your feedback. It’s positive to hear that you’ve had a good experience with your manager and feel trusted to get on with your role, that’s something we actively encourage across Octopus. We also take your comments seriously around audit processes, workload, admin, and scheduling. As a business operating in a highly regulated environment, audits are an essential part of ensuring safety, quality, and compliance for both our customers and our engineers. That said, we recognise the importance of getting the balance right and practical for the field. We are also continuing to review how jobs are planned and allocated, as well as looking at ways to streamline admin requirements to better support our engineers and reduce any pressure on personal time. We appreciate honest feedback like this as it helps shape the improvements we’re making across the operation.