Octopus Energy reviews

4.8

95% would recommend to a friend

(1,580 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,580 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
5.0
May 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Octopus Energy is really defined by its start up status. Things are fast paced and ever changing, with no two days being the same. There’s a real sense of collegiality when you walk through the doors, no one is ever too busy to give you a hand. I work for Octopus Energy for Business which is kind of a start up within a startup. It’s a great team, everyone is really bright and hard working. Although the team is segmented into different areas of expertise, we’re all working towards the same goal which brings a great energy to the team. What I really like about working for Octopus is the fact that there are very few hierarchal structures in place, no one is too important to be able talk to. Because we’re still a relatively new business energy supplier there are no rigid processes for how things are done. You’re given autonomy to talk to partners, interact with customers and generally get a better understanding of how the industry works from various bodies. Before starting at Octopus, I had very little knowledge of the utilities market but from listening and talking to my team I feel like i’ve gained so much insight in quite a small amount of time.

Cons

As a company we are growing rapidly which is incredibly exciting. With growth comes inevitable change and diversification into new markets. If you’re someone who doesn’t like to be challenged by changing work loads and team dynamics, then Octopus isn’t for you.

avatar
Octopus Energy Response
6y
Thanks for your feedback. Great to hear you're loving being at Octopus so far and enjoying the culture! You are correct - joining a technology start up like ours means change but, we'll always think about our Octopus folks throughout our journey of growth.
5.0
May 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Office culture is very friendly and vibrant with a lot of nice people to work with. Really supportive and friendly team members as well as those higher up. You end up working in a fast paced environment with a lot of responsibility and trust from the start. Being part of the business team has been such a good experience, as I feel I was able to develop a lot of skills within the first 6 months of being here. Though customer service is the main job role, you do get encouraged to be a part of business projects/events when possible, as well as developing your skills in different areas outside of customer service - and the support for this is really great.

Cons

Can sometimes be tiring (like any other CS role) but managers are always willing to help or discuss this if necessary. You are given a lot of independence so you're able to organise your work load yourself.

5.0
May 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Good Environment,Great People, Amazing Ethos, Customer Focused, Flexibility, Good balance, Great location close to city centre, Cycle friendly loads of bike locks, More like a big family , Friday night everyone gets together in the office

Cons

There is no free parking, for cars if you commute to work but there isn't any Cons i can think of which is a great thing

Viewing 1546 - 1548 of 1,580 Reviews

Glassdoor has 2,568 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.