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      Octopus Energy

      Engaged Employer

      Octopus Energy reviews

      4.8

      95% would recommend to a friend

      (1,597 total reviews)

      Roberto Giner

      100% approve of CEO

      94% positive business outlook

      Ratings by category

      4.9

      Diversity & inclusion

      4.8

      Culture & values

      4.8

      Senior management

      4.7

      Work/Life balance

      4.6

      Career opportunities

      4.5

      Compensation and benefits

      Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,597 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Oct 8, 2021

      Octopus is a fantastic place to work

      Energy specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am a new starter at Octopus, having just been given a job offer. I was throughly impressed by the company's ethics, the culture shone and the recruitment process was excellent. Olly at Instant impact was my first point of contact - he was incredibly helpful and supportive, clearly outlining what to expect and his tips only helped improve my application. The next step was an online discovery day, which gives you an excellent insight of the company and its values. I loved the way you were interviewed or had discussions with varied members of the Octopus team from the many different sites. Finally an on-site interview at the Manchester office, I found this enjoyable and was great to see the office space where I would be working and was given an honest account of what the role would entail to make sure I was happy with the position. From the overall experience, I couldn't be happier and more excited to be beginning my new role as an Energy Specialist!

      Cons

      None, as I have been throughly impressed.

      5.0
      Oct 8, 2021

      Recruitment with Octopus Energy

      Energy specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The whole recruitment process with Octopus Energy has by far been my favourite recruitment process I've taken part in. You get to meet various people from octopus along the way and each stage allows you to learn about the company in depth prior to starting with them. CV's are not looked at until the final stage and i think that's really interesting! Josh who initially contacted me about the role was very helpful when communicating each stage with me clearly. This allowed me to feel comfortable before each part of the process took place.

      Cons

      I definitely would have liked to have done the discovery day in person! But online was super fine too!

      3.0
      Sep 29, 2021

      Mixed opinion

      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Social Nice employees Good work and life balance

      Cons

      Pay No room for progression Work load

      avatar
      Octopus Energy Response
      4y
      Hi there, Thanks for taking the time to leave this review and to reflect on what has been your real experience thus far. I'm glad the areas you pointed out as "pro" are working for you. In terms of the "cons", we have just gone live with baseline salary changes, and there will be more changes rolled out over the months ahead. We are working hard to make sure the changes in this area and for reward in general are clear, easy to understand, and a reflection of some of the feedback that has been received about it. Basically, we hear you and are taking action! In terms of progression, our intention is that you should be able to view your ES role with us as a huge opportunity for learning and growth. This means you should have the opportunity for progression. Given you have listed this as a con, it's clear we're not getting something right for you. Please feel free to reach out to your TL , OM, myself, Josh, Tara, Jon or any other member of the leadership team if you want to discuss further. This area is really important to us all, and we want to make sure it's working for you. In terms of workload, it's been the busiest in our history over the last few weeks. This is a product of the chaos across the industry and the real panic that it has instilled in customers. We are working harder than ever to recruit awesome talent . This coming quarter, we are looking to almost double our Ops hiring numbers, going from 160 to 300 Energy Specialists to hire over October, November & December. This will make a real impact to the team, but we still have a huge amount of work to do. We now have over 100 ES's involved in our recruitment process at some point. You can too, if you want to engage more with how we are solving this challenge. However, you can expect to always be busy working at Octopus, but for your productivity and impact in your role to grow as you become better, and improve your utilisation of all the tools at your disposal over time. Thanks again for the review, and please feel free to reach out. Cheers, James Doyle Head of Ops
      Viewing 1435 - 1437 of 1,597 Reviews
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      ReviewsOctopus Energy reviews

      Glassdoor has 2,601 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.