Octopus Energy reviews

4.8

95% would recommend to a friend

(1,617 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,617 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Very communicative, supportive, fun, boss(es) who is so great to work with and for. We have a great working relationship and they always have my back and thank me for going over and above my role. The company gives you the freedom to work hours that suit you/your bosses, find gaps and fill them with solutions rather than lots of red tape and boosts you to the the best version of yourself at work both professionally and personally. Most settled and happy I've been in a job. Really believe the company, it's mission, what it stands for and love being a part of the growth and hype.

Cons

If you are the kind of person that loves processes, policies, structure, clear guidelines that it wouldn't be the right job for you. Whilst there are many processes put in place, it's not the same compared to a big corporate so if you are new you have to fend for yourself a bit and create the job. For me, that's not a bad thing and fits my way of working and instead creates opportunities for you that other people would normally fill.

5.0
Jan 25, 2024

Believe the hype

Recommend
CEO approval
Business Outlook

Pros

I joined because I wanted to do something good for the world. I realised that I'm getting so much more. It's truly a great place to work with no politics, leader-doers and everyone pulling together in the same direction. Culture is the key. Purpose is the bond. Combined with incredible talent and tech it's an unbeatable combination.

Cons

None that are worthy of note

4.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits Had a great team (luck of the draw I guess)

Cons

Job itself is pretty mundane Hard to progress Progression depends on your manager Customers are awful and can be pretty entitled even when they're just plain wrong

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Octopus Energy Response
2y
Hi there, Thanks for taking the time to leave your review. From the details you've given i'm not sure if you're a current employee or if you've left the business but either way I would really like to have a chat if you'd be willing to do so so that I can get a bit more detail about some of the struggles you've had in your time with us. We're always open to feedback and we'd like to make things better if there are areas we're falling short in. Please do reach out to be my Slack or by email (or stick something in my calendar). If you don't feel comfortable reaching. out to me then please do reach out to one of the OMs in Manchester and have a chat to them. Best wishes, Lynne Higgins Head of Operations Octopus Energy
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Glassdoor has 2,635 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.