Octopus Energy reviews

4.8

95% would recommend to a friend

(1,633 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Feb 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Training and first few months were enjoyable.

Cons

They say if you don't like the culture then it's not for you and you're free to leave but that's just an excuse not to budge. They have their own mantra but it's all based around making sure they can make you work however hard they want to. Some experienced members of the team told me their complaints personally where they felt their complaints weren't listened to anymore. Our team leader was a very very inconsiderate person who brought the whole teams spirit down on a daily basis, everyone had a fake mask over their face just trying to fit in. It was soul crushing.

avatar
Octopus Energy Response
2y
Hello, Thank you for your candid feedback. I'm really sorry that you've left Octopus with such a bad impression. I am really proud of the open feedback culture that we've been creating in Leicester although it sounds like your experience hasn't lived up to that. We've done a lot of work to create ways for teams to feedback (inc anonymously) to any of the managers in the site regardless of position. I'm sorry that this hasn't allowed you to come forward and feel heard. Although you are no longer with us, I would love the chance to speak to you about your time with us and hear more about your experience. It sounds like your views might be shared with others in the team so I would like the chance to put things right but also hope that talking through this might be useful for you also. My contact details are below if you felt comfortable reaching out and we can keep this on a confidential basis if that helps reassure you. Kind regards Matt Pearson Head of Operations matt.pearson@octoenergy.com
5.0
Feb 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Work culture is amazing with loads of opportunity to grow within your role and career.

Cons

They don't provide overtime pay.

Viewing 1159 - 1161 of 1,633 Reviews

Glassdoor has 2,658 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.