Octopus Energy reviews

4.8

95% would recommend to a friend

(1,633 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Mar 1, 2024
Recommend
CEO approval
Business Outlook

Pros

I required some extra support to meet the targets that the company expect you to achieve in order to successfully pass my probation. I was given some additional assistance, which allowed me to do this.

Cons

I love the company and the role so much that I feel like I am becoming a workaholic, but in this particular instance, I view this as a good thing.

1.0
Mar 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Coworkers are good to work with Gives a Macbook to use, which is nice

Cons

No HR Management is completely clueless, do not know what the employees job requirements are No room for growth, for some reason management almost exclusively hires managers externally Due to this, almost all direct managers do not know how to do the job for at least 4-5 months, which makes them essentially middle men for upper management. Bad pay History of punishing employees with extended probationary periods/performance plans/refusing pay rises due to personal vendettas Unstable growth model, overworking employees who need to train new hires at an untenable rate while dealing with a greatly increased workload, leading to more mistakes with new hires. This is for Octopus Energy Services in particular, as I do not have firsthand experience at Octopus Energy.

avatar
Octopus Energy Response
2y
Firstly, I am so sorry that you've left Octopus Energy Services feeling this way. Although this isn’t the feedback we want to hear, it's important for us to have candid feedback so that we can pinpoint where we may not be delivering when it comes to our employee experience. We have worked hard on creating an environment where open and honest feedback is welcomed and used as a way to learn and move forward. We try our best to encourage our colleagues to approach any Manager across Octopus Energy Services about how they are feeling. However, we know this can be daunting and doesn’t work for everyone so we also provide Office Vibe as an anonymous way to give us feedback. I'm sorry that neither of these options allowed you to come forward and feel heard whilst you were part of our team. Although you are no longer part of the team at Octopus Energy Services, I would appreciate the chance to speak to you about your time with us and hear more about your experiences. My contact details are below should you feel comfortable reaching out and we can keep this on a confidential basis if that helps reassure you. Kind regards Sara McAllister Head of Operations sara.mcallister@octoes.com
Viewing 1141 - 1143 of 1,633 Reviews

Glassdoor has 2,658 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.