Octopus Energy reviews

We're really sorry to hear about your experience, and we take concerns like this seriously. We understand how frustrating it must feel to face long hours, unclear processes, and safety concerns. That’s not the kind of environment we want for anyone at Octopus. Our goal is to build a culture where people feel safe, supported, and heard, and if we’re falling short of that, we need to know so we can improve. If you're open to it, we'd really appreciate the opportunity to discuss this in more detail. It’s important to us to learn from experiences like yours, and to make meaningful changes where they’re needed. Please feel free to reach out directly to nour.rasamny@octopus.energy. Thank you again for your honesty, it helps us do better and we really do care!

Thank you for leaving this review. We're sorry to hear that you've felt unsupported and that issues around workload and organisation impacted your time with us. We’re actively working on improving structure, support, and communication across the business, and feedback like yours is vital in guiding those efforts. If you're open to continuing the conversation, we’d really appreciate the chance to learn more and take that insight forward. You can reach us directly at nour.rasamny@octopus.energy