Octopus Energy reviews

4.8

95% would recommend to a friend

(1,608 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,608 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

- Seamless interview process and onboarding - Great culture, everyone here is really positive, friendly and supportive. People are encouraged to be themselves and not hang their personalities up at the door. - People pride themselves to be part of Octopus, and genuinely care about the customers and the mission. - The work is really impactful and rewarding. You're given the freedom and responsibility from day one, while also having continuous support from management and teams around you

Cons

None - it's an amazing company to work for!

3.0
Nov 20, 2025

It’s ok..

Recommend
CEO approval
Business Outlook

Pros

The salary is decent for an entry level job, the office perks are nice (breakfast and snacks etc)

Cons

Customer service hell, you need thick skin. People are mean, getting shouted at and spoken down to all day on the phones. Lots of pressure from management to keep the phone wait time below 30 seconds, leaving no time for other more complex complaints/issues to get solved.

Viewing 298 - 300 of 1,608 Reviews

Glassdoor has 2,620 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.