- You are just another number in a call centre focused on hitting a daily number - Targets are not achievable anymore, recruiters may tell you there are - but this is not the case anymore as the team has expanded so much but the offering and number of high quality leads has not kept u. (don't expect to earn more 25-50% of the advertised OTE) - low level of autonomy unless you are in a non client facing role - The Team is led by someone with no experience, knowledge or passion for EVs and offers little aside from trying to implement a script or set phrases into everyone's calls / asking people why they have not called unresponsive contacts 3 times in one day - Weekend working has previously been offered for people to catch up on targets, this has been unpaid (we were given a food voucher in lieu of payment), kind of sums up the culture. - Unofficial Promotions made without due process or opportunity, and then the playing field is not level as they are also given the chance for sales not offered to the average EV seller - Constantly having to deal with cancellations of orders, which could be months after taking the order - further adds to pressure and difficulty hitting targets