Northside Hospital reviews

Patient satisfaction here is HUGE. I definitely understand what it means for ratings and what not, but it sometimes gets in the way of providing care. Patients are made to feel like this a 5 star hotel instead of a hospital...Nurses end up running around trying to fetch all kinds of things to please patients when they could be providing care, charting, or helping a fellow nurse. It's a little messed up. Our unit was almost always short staffed so we were often forced to accept more patients than we needed to. The ratio was supposed to be 1:5 at most but we would sometimes go up to 1:6. It didn't happen ALL the time but when it did, it was very stressful and it felt unsafe. Also, If you do the RN internship program you have to sign a 2 year contract. If you break it immediately after the internship you have to pay over $4000! It's prorated the longer you stay during those 2 years. That's a big decision to make because you never know what will happen in life.

The organization is seriously behind the times with regard to ongoing employee, and leadership development and training. I worked in two of the PFS aligned areas over five years; both areas were perpetually understaffed with entry level employees and supervisors. Often staff were expected to work overtime, while Coordinators, Managers, Directors, and VPs enjoyed leaving each day on time, taking leisurely lunches, and ample PTO. When the areas did well, management was rewarded handsomely, but the worker bees reaped little in comparison. Sadly, a healthy work-life balance is nonexistent. Beware of bullying bosses at every level of the corporate structure - upper management is completely disconnected from their staff, and stay so wrapped up in playing wasteful political games, that they find themselves putting out and covering up fires, that could have been avoided altogether.