MuleSoft reviews

3.8

54% would recommend to a friend

(590 total reviews)
avatar

Brent Hayward

77% approve of CEO

42% positive business outlook

MuleSoft has an employee rating of 3.8 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

590 reviews
5.0
Jan 26, 2021
Recommend
CEO approval
Business Outlook

Pros

- Most gifted people I've ever worked with - Tremendous opportunity - Mule is the market leader in the most challenging space in enterprise software - High growth environment - change is constant and exciting to be a part of - Vibrant, Family like culture - people at Mule are energized to be successful, love to collaborate and truly care about each other - A salesforce company but an autonomous operating unit - best of both worlds

Cons

- Long ramp - Preparation for success at Mule requires patience, high up-front investment - Intensely competitive and extremely high expectations from leadership - this may be too much for some people but it's one of the reasons I joined

4.0
Oct 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Since it joined Salesforce, the great SF culture is trickling through to Mulesoft with all the benefits like VTO, free lunch etc. The product works for enterprise and tech companies, meets the demand well and is good at innovating.

Cons

Almost nobody reaches their quota, internal processes are cumbersome and take long to react (f.e. getting support from PreSales). The company behaves bigger than it is and the benefits of working for a smaller company, meaning being fast and agile, are eroding. Management panics easily when they don’t see numbers in reach and reacts by implementing complicated reporting and forecasting taking up a lot of lower management‘s and AEs time while not optimizing the organization.

4.0
Jun 1, 2019

Has been a great ride....

Recommend
CEO approval
Business Outlook

Pros

*helping to solve legitimate, "real" problems for large companies *lots of great people still within the company; truly some of the most talented I've worked with in my career *overall, very solid product that addresses a major problem within the enterprise *solid culture still intact *leadership up to this point has been rock solid *lots of self growth opportunity and as a salesperson, have had an opportunity to make a lot of $

Cons

*processes are becoming ridiculously taxing; sometimes feels like this is a 200,000+ employee company instead of ~2000 *company simply hasn't kept up with hiring Tech Support and Product Developers in relation to the number of sales people being hired. This has resulted in multiple support issues *Customer Success model is a glorified renewal dept and CSMs simply act as points of contact for customer logging support tickets. Why not hire actual ex-customers or those with ESB/SOA/API experience? This would offload much of what Support deals with currently *layers of management are continuing to grow. Will it completely be phased into Salesforce's machine? Let's hope not

Viewing 172 - 174 of 590 Reviews

Glassdoor has 681 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.