MetLife reviews

3.7

67% would recommend to a friend

(6,432 total reviews)
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Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,432 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
1.0
May 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, health benefits, 401k

Cons

Too much work for one person to handle, unrealistic expectations. If you ever in your time at MetLife take any kind of leave or have to use FMLA you might as well count yourself out of advancement to any other position. They push culture and values but don't live by them. Low morale constantly trying to make it a competition between people and shaming people who aren't doing good.

1.0
Feb 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Work from home? (Might as well be in a North Korean call center...)

Cons

Micromanagement from Hell (like having to 'clock out' in order to the bathroom in an at-home position) - and pretty much everything else. Failure to abide by agreements, shirking responsibility, trying not to pay you. No one listens to your feedback. Rates are not adequate (laughable, actually) in many places. Underwriting is ludicrous. Call (sales opportunity) distribution holds down new salespeople. You will receive plenty of service calls that need to be transferred, which means you go to the back of the queue despite not having an opportunity to sell - BUT IT COUNTS. Service that sends people to sales because they do not want to (or do not know how to) deal with certain service calls - a lot of ticked-off people who yell at you for nothing you did AND you lose a sales opportunity. Too many meetings about nothing. Management who doesn't 'get it'. Lots of office politics even though you work from home. I can go on.

3.0
Nov 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Stable company. CEO focused on stock price / Wall St. Solid benefits.

Cons

Authoritarian rule. In many functions, mid-level people not empowered. Bureaucratic. Traditional, not risk takers.

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MetLife Response
9y
We're glad you took the time to write this review. We take feedback very seriously and hope you will be encouraged to continue to share your specific observations and ideas on how we can improve as a company. Thank you for sharing your thoughts with us.
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Glassdoor has 8,267 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.