MetLife reviews

3.7

68% would recommend to a friend

(6,428 total reviews)
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Michel Khalaf

82% approve of CEO

68% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
1.0
Dec 11, 2018

Discouraging

Recommend
CEO approval
Business Outlook

Pros

Average industry PTO and benefits

Cons

Senior leadership paints beautiful pictures of innovation. Unfortunately, the transformation isn't taking place at employee's desks. When systems are "enhanced", functionality is lost making the same job harder and slower. We go backward, this is the norm and no longer shocks most people. The "MetLife Way" is a continual improvement initiative where employees are to identify and drive improvement opportunities. Unfortunately, on some teams especially where people have lingered in the same job for many years, they're very content with current dysfunction and resist change and some managers allow it. On some teams, there is excessive non-value added busy work and waste while other teams don't have the headcount necessary to perform true essential customer impacting work. It's difficult to try to encourage people to work as if they own the company because they're generally looking out for themselves rather than the company as a whole. We won't be around in another 150 years with this mentality. I've seen inappropriate candidates from outside the company hired for jobs where they don't have adequate industry knowledge which means we're probably paying too much and receiving underperformance. It seems some jobs are crafted for particular, favored employees.

4.0
May 23, 2018

Lots of changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, 401K, medical, dental, etc. Options to occasionally work remotely with management approval.

Cons

Below average compensation. With the spin off of BrightHouse Financial, the company seems to be struggling to find itself and with constant downsizing it is losing some top talent.

3.0
Mar 11, 2018

Systems administrator

Recommend
CEO approval
Business Outlook

Pros

Lots to learn. Great coworkers. Direct management is ok. Bonus is a percentage. There are yearly raises unless you get a bad review.

Cons

Upper management only cares about the bottom line and catering to business that brings money. They don’t care about retaining skill. They don’t listen to the people that actually keep the business running. Raises are laughable. Doesn’t even keep up with inflation. After all. It’s an insurance company. They excel at bringing money in and not letting any of it go, except for people with alphabet titles.

Viewing 82 - 84 of 6,428 Reviews

Glassdoor has 8,260 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.