Meraki reviews

3.8

68% would recommend to a friend

(682 total reviews)
avatar

Lawrence Huang

73% approve of CEO

59% positive business outlook

Meraki has an employee rating of 3.8 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Meraki employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

682 reviews
2.0
Jul 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Standard tech perks in the Bay Area (free food, pool table, etc)

Cons

We've been blindsighted by lots of changes recently, including a complete change in our compensation and bonus structure (from Meraki's unique structure to one that is identical to Cisco's). There is also a hiring freeze in place but that was never discussed widely by leadership (only diffused slowly via gossip throughout the office). When I interviewed, I was told by nearly every interviewer that Meraki "isn't like big Cisco", but this no longer seems to be the case (if not quite a lie). Recently, we've been told that "Big Brother" Cisco is forcing us to move from Gmail to Outlook (yes, a modern tech company moving to clunky Microsoft Outlook). There was quite a large backlash from engineers about it but we were told to "bring concerns up with leadership during their office hours" rather than leadership answering questions openly.

2.0
Mar 7, 2019
Recommend
CEO approval
Business Outlook

Pros

The standard perks that come with software engineering positions in the Bay Area (free lunch, slacks, pool table).

Cons

Struggling to hire and retain talent, especially with diversity. There have been lots of "conversations" and "metrics" around diversity, but not much has actually been done to address it. Promotion or departure is often centered around "who is most social with others" or "politically the savviest", not necessarily who is most qualified for the position. Lots of projects worked on or rejected on because of political reasons, rather than actually what's best for our company overall and our customers. Lots of senior engineers departing recently as a result. New grad salary/stock doesn't keep pace with other tech companies in the area.

2.0
Feb 21, 2022
Recommend
CEO approval
Business Outlook

Pros

* They had a good office space in SF. Working from office had its perks (catered lunch, to-go dinner facility, well stocked pantry/kitchen). * Decent place to gain industry experience if you're new to networking. * Management does not scrutinize/micro-manage everything you work on unless there is a major escalation. This has its downside too. * Gives wellness holidays, ESPP, 401k match and cab ride credits.

Cons

* Lowest base pays for this role you will find anywhere in the Bay Area. * You will run out of things to learn in 6 months. Most peers have half-baked knowledge. You can tell this from the standard of the interview and the interviewer. * You will almost never get a reasonable hike. Management prefers to hire folks with 0 years of experience as per "the current market rate" than give existing employees the hike the deserve. The only way to make extra bucks is working extra hours, weekends, holiday shifts which effectively means you will have little or no social life. * You will take unending calls and email cases. The management will promise this will change but it's a known fact that it never will. * You have to be a 'yes man' to get the right moves. * Most managers have no technical knowledge and will assess you purely based on numbers. Calls taken, cases closed, etc. You can be an expert on BGP, IPSec, etc. but they don't care about that. * Unlike what some other reviewers think, the management is very much aware of the ground reality. They just don't care.

avatar
Meraki Response
4y
Thank you for sharing your feedback with us. We are disappointed to hear about your experience. Our Network Support team is an integral part of Cisco Meraki. They are the ultimate problem-solvers for our customers ensuring their businesses are secure and successful. Regarding your note on compensation, we always strive to be fair, targeted, and market competitive. As our talent acquisition teams look towards a hyper-competitive job market, they are working hard to bring on the right talent for our open roles that will help support our engineering team and our customers. We would like to learn more about your experience and how we can better support you. Please reach out to your manager or People & Communities partner if you are comfortable. Thanks again for sharing the details of your experience. We take feedback seriously and always share it with leadership to help us build a stronger Meraki.
Viewing 22 - 24 of 682 Reviews

Glassdoor has 786 Meraki reviews submitted anonymously by Meraki employees. Read employee reviews and ratings on Glassdoor to decide if Meraki is right for you.