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      Meraki

      Part of Cisco

      Engaged Employer

      Meraki reviews

      3.8

      68% would recommend to a friend

      (682 total reviews)
      avatar

      Lawrence Huang

      73% approve of CEO

      59% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Work/Life balance

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.6

      Career opportunities

      3.3

      Senior management

      Meraki has an employee rating of 3.8 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Meraki employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      682 reviews
      1.0
      Jul 7, 2020

      Discrimination against Indian employees

      Network support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free food in the office - Nice view - Simple product to deploy and configure - Lots of snacks and sweets

      Cons

      I've been working at Cisco Meraki support team for about 2 years. As an Indian, I talk to other Indians in the office in my mother language (Hindi) during my break or lunchtime. However, once when I was talking to my Indian colleague at my desk during lunch, I was interrupted by my manager (Who doesn't understand Hindi) and they ask us "What are you two talking about?". At first, I thought they are just curious because they don't understand the language; but this happened to other Indians in the team and they were questioned why they speak in Hindi with each other. A few days later, they re-arranged everyone's desks in the team and didn't let any Indians sit next to each other. When I asked the reason for the new arrangement, I was told "this encourages everyone to speak in English so we can work better together". That worried me a lot and raised my concern in my one-on-one meeting with my manager, but I was told this is a decision made by the senior management and it's a done deal.

      avatar
      Meraki Response
      5y
      Thank you so much for bringing this to our attention. At Meraki, all of us are responsible for stewarding our culture of inclusion and collaboration. We pride ourselves on being actively conscious of the impact we have on those around us and are constantly working to be a place where each and every one of us can bring our whole, authentic selves to work. As such, we would never discourage ANYONE from speaking in their native language. Additionally, all of our decisions regarding our office environments are done with the goal of fostering communication, collaboration, and teamwork for everyone across the organization. We have raised your concern to our senior leadership, but also encourage you to reach out to our ethics team, which you can do safely and confidentially. Thank you again for bringing this to our attention. Your feedback helps raise awareness and makes us all better Merakians.
      2.0
      Jul 1, 2020

      Headwinds Have Turned This Place Extremely Corporate

      Virtual sales account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great OTEs and a fair comp plan (Ranges from 90K-140K based on exp for the same role) - Free restaurant meals catered (Not at all healthy though so be careful!!!) - Amazing people working in individual contributor roles across the board (NOT management, BEWARE)

      Cons

      - Cisco Corporate has taken over with force since the beginning of economic pressures & COVID - Perks are being rolled back (New employees are no longer sent to San Francisco for 2 weeks of training, Vegas for the Sales Org Kick-off is gone and probably not coming back, etc) - Rampant favoritism in territory segmentation - Favoritism and favors pull people into management - Lots of virtue signalling (i.e. supporting all major social movements on Twitter only but not actually taking any efforts to increase diversity in management - Management protects management; young managers run the Sales Org and are notorious for passive aggressive people management tactics - Upper management puts TONS of pressure on said younger managers despite being out of touch with individual contributors; the environment is NOT conducive to making these existing managers form meaningful and strong relationships with their teams - Infighting/Office drama that comes along with any major corporation is rampant here. Ask any individual contributor who gets picked on the most and most people in the office will probably say the same 2-3 people. Managers are known to bully individuals on their team that they don't get along with instead of resolving issues like adults (this is why you don't hire children as managers FYI) - Despite great pay in theory there are only a few patches actually able to meet quota during the current crisis; expect maybe 70-75% of your OTE during the current crisis - While everyone is given the opportunity to climb the organization in theory, often times favorites who everyone assumed was next in line end up getting promotions 9 times out of 10. If you're not a favorite or a POC with aspirations of something better, expect some empty promises

      avatar
      Meraki Response
      5y
      Thank you for your feedback. We understand that this is a frustrating time for many people, as we continue to navigate a global pandemic. Our priority has always been and will continue to be, the well-being of our employees. As we adjust to operating remotely, we are working hard to ensure the safety of every Merakian and to help all of our teams have a good experience. We are disappointed to hear about your experience with management. Behavior that creates a hostile or intimidating work environment is a violation of our company policy, and will not be tolerated under any circumstances. We will be bringing your concerns to our leadership team, and we encourage you to submit a report with the ethics team (these can be made anonymously if you’d prefer). Thank you for taking the time to share your experiences. Employee feedback helps us to constantly be working toward improving the workplace experience for all of Merakians.
      Viewing 370 - 372 of 682 Reviews
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      Glassdoor has 786 Meraki reviews submitted anonymously by Meraki employees. Read employee reviews and ratings on Glassdoor to decide if Meraki is right for you.