Marsh reviews

3.9

76% would recommend to a friend

(3,660 total reviews)
avatar

John Doyle

88% approve of CEO

68% positive business outlook

Marsh has an employee rating of 3.9 out of 5 stars, based on 3,660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marsh employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Jan 25, 2021

A true Boomer company

Recommend
CEO approval
Business Outlook

Pros

I really enjoy working with my colleagues - they are very kind hearted, positive folks. It's not a cut-throat environment and people will try their best to assist if you need help. I wouldn't say it's a family oriented environment, but most people try to make it a positive work experience and have good intentions.

Cons

The work is not very challenging, and rarely any opportunities for growth. Easy to get stuck doing the same type of work, because there's no one else to do it. There's no learning or development path at all. The other reviews have said it, the compensation and benefits is not competitive and promotions are rare and arbitrary. Not the most exciting place if you're career driven. You'll feel constantly held back. Not willing to invest in new technology or divergent thinking, everyone at the top has been around for ages - they get paid no matter what, no incentive to be different, while the people who actually do the work don't see meaningful compensation. There's a lot of lip service to whatever is social issue is trending but not a lot of actual action being taken. A lot of patting our own backs for really basic things that most other companies have already been doing. Take a look at some of the responses to negative reviews here - typical and standard for the type of communications from the top.

1.0
Dec 2, 2020

Advisor

Recommend
CEO approval
Business Outlook

Pros

Monday to Friday Nothing else

Cons

Bad management Poorly organised Not treated as equal to other staff

avatar
Marsh Response
5y
Mercer Colleague, Thank you for taking the time to provide your feedback. We would like to understand more information in respect of your comments. If you are willing to provide more insight into your experience, please contact your HR Business Partner who will be happy to discuss your concerns with you and consider how we can address them.
1.0
Nov 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Observance of local fiduciary public holidays

Cons

- Poor staff morale company wide. - A worldwide service model results in an inability to find anyone who can offer assistance when a problem is encountered. Staff tend to directly call the few overworked staff who have knowledge in order to get prevent waiting over a week for a problem to get fixed. - Insufficient staffing causing the overworked who are left behind being expected to take on the tasks of staff who leave / are made redundant. - Dated or non-existent training and documentation. One is left to figure it out for themselves, and is reprimanded for getting it wrong. - An unwillingness of certain departments to be a part of a team dynamic. I.E. Rejecting requests as "its not their job" even though the title of the request is in their departmental title. - Bureaucracy for bureaucracy's sake. Something that should take little time to complete is extended by the bloated amount of sign-offs and approvals required. - Using the need for business agility as an excuse for poor business and project planning. Its common to have requests made that require extended collation of data expected to be supplied within minutes of the request being made because the manager involved promised it immediately without consultation, and with little understanding of the process involved. - Insufficient consultation and notification to staff regarding outage windows due to decisions seemingly being made on a whim by someone in an office on the other side of the world - Re above - planning. - Management are stuck in a cycle of reaction, and have no drive or time to grow the business as a result. - Management only appear to care about statistics and not root cause and prevention. - Management are contradictory of themselves. Don't trust a manager to keep their word.

Viewing 217 - 219 of 3,660 Reviews

Glassdoor has 4,710 Marsh reviews submitted anonymously by Marsh employees. Read employee reviews and ratings on Glassdoor to decide if Marsh is right for you.