Lyreco reviews

3.8

66% would recommend to a friend

(272 total reviews)

Gregory Lienard

99% approve of CEO

93% positive business outlook

Lyreco has an employee rating of 3.8 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyreco employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

272 reviews
3.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

- Good place to learn multiple skills in different systems - You can still keep the job with poor attendance and high MC rates - No micromanagement - If you produce some outstanding results or performed in your role, management gives verbal recognitions

Cons

- Managers/department heads not capable of resolving internal issues - Too many meetings without clear objectives, not meeting deadlines and respecting people's time - No unity among department managers, they try to be best instead of working in harmony - No proper trainings/coaching given to agents, most are self-taught and taking experiences by making mistakes - No clear/defined processes, weak product/system knowledge, taking shortcuts and temporary solutions instead of focusing on long-term solutions - Poor feedback systems, senior managers frequently gossips around and quick to complain - Strong office politics - Internal issues kept increasing which leads to performance issues in different departments and increasing irate customers and complaints - No promotion unless someone leaves the organization

avatar
Lyreco Response
3y
Hi, we are sorry to hear that you have had a negative experience whilst working at Lyreco. If you would like to discuss the issues raised above, please email our People and Culture team about your experience, please email: wise.people.advisors@lyreco.com, who will be happy to support you. Finally, thank you for your feedback, we hope you have a great day. The Lyreco UK & Ireland Team
5.0
Sep 20, 2022

good salary

Recommend
CEO approval
Business Outlook

Pros

work life balance, career progression

Cons

more rewards, better benefit for employees

Viewing 172 - 174 of 272 Reviews

Glassdoor has 754 Lyreco reviews submitted anonymously by Lyreco employees. Read employee reviews and ratings on Glassdoor to decide if Lyreco is right for you.