Lowe's Home Improvement reviews

Initial training leaves new employees very uneducated during their first few weeks of employment. Lowe's relies on computer-based training programs that do little to actually train a new employee in the skills that you'll need to serve customers. The computer-based training covers Special Order Sales, as well as customer service and situational problem-solving. For me, the computer-based training was a downside to working at Lowe's. I spent several days in this sort of training, and I feel that it would have been more appropriate for me to complete Special Order Sales under the guidance and supervision of a manager. Although the computer-based training provides a safe, error-free method of training that ensures no order errors, it presents limited scenarios and does little to actually prepare a new employee. This created frustration for me, because once I completed the computer-based training, I was largely left to myself on the floor. I was not prepared well, in my opinion.

Store is understaffed by design and they try to intimidate the employees into filling the gap but without allowing overtime to complete the extra workload.