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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,099 total reviews)
avatar

Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,099 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
2.0
Aug 3, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay is decent for a phone farm.

Cons

You'll see new hires be brought on at a higher salary than folks who've been working a year or two in same position. Management doesn't care as long as you produce numbers but if you don't produce expect heavy handed responses . You are not a person you are a number to them.

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Liberty Mutual Insurance Response
8y
Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. Honest feedback like yours helps us to do that, so thank you for sharing. We'll be sure to pass it along appropriately.
2.0
Jul 31, 2017
Recommend
CEO approval
Business Outlook

Pros

- Benefits are good - Security if you really want to work a job that is draining

Cons

- Industry and management ability stuck in the 1980s - Boring work - Beat down people that have been working there their whole life - Terrible office environment - CEO is a con-man - Full of corporate buzzwords and "strategy" that seem dart-against-the-wall

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Liberty Mutual Insurance Response
8y
We appreciate you spending some time writing down your thoughts. We work hard to provide an open, positive work environment that employees can be proud of. We always welcome opportunities for improvement. Thanks again for sharing.
3.0
Jun 25, 2017

Ups and downs at Liberty Mutual.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The knowledgeable, professional and friendly people are the most important piece of Safeco and Liberty Mutual. Like other companies, the manager will make or break the experience at Liberty.

Cons

Three re- organizations in five years on the Liberty Mutual side has been extremely disruptive. About the time jobs and responsibilities get firmed up, changes are made again. The last one (that began in 2016 and is ongoing) was poorly executed and communicated leaving everyone company-wide feeling unsettled.

Viewing 262 - 264 of 10,099 Reviews

Glassdoor has 11,384 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.