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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,099 total reviews)
avatar

Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,099 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
1.0
Nov 18, 2025

Terrible company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro is that the job was remote.

Cons

Micromanage, terrible pay, rude management, and always changing your schedule without your approval.

1.0
Nov 17, 2025

Incompetent micromanager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company in a whole, is not horrible!

Cons

The problem with liberty is their incompetence micromanagers that act as though they are the only one that can do the job, takes credit for other people’s work, to make themselves feel better. The open door policy is a joke, you go to your upper manager to report your direct supervisor and explain what is happening and they do nothing, You report the bullying behavior to HR and they ignore the situation, you have a micromanager that has either fired or the employee just quit because the department is so toxic, and yet no one questions what is actually happening, When a manager manipulates and deceives people in to thinking that her team is incompetent, when really she is incompetent herself. Shame on Liberty for not standing up to their values for the sake of their employees and stop Protecting their incompetent managers.

5.0
Nov 17, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

Remote work, management is great and understands work/life balance.

Cons

None, I really appreciated my journey with them, but it was time for me to move into a more specialized field.

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Liberty Mutual Insurance Response
3mo
It’s great to know remote work and supportive management helped you maintain a strong work-life balance during your time as a Claims Specialist. We remain committed to flexible work options and a positive employee experience, and we wish you continued success as you grow into a more specialized field.
Viewing 208 - 210 of 10,099 Reviews

Glassdoor has 11,382 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.