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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,091 total reviews)
avatar

Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
3.0
Feb 4, 2026

Good for people new to insurance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training is very long and informative

Cons

Not ideal for seasoned insurance sales agents. It takes a lot of time to start making money.

2.0
Feb 4, 2026

Terrible Leadership

Recommend
CEO approval
Business Outlook

Pros

good pay if your a good sales person and work alone

Cons

no ongoing training, managed through call center metrics vs customer service. supervisors are just messengers and no one takes any responsibility, always passing the buck. Never heard a single recorded call in 2 years due to excuses from leadership so no best practice calls. You are cut off from speaking to mgmt. They schedule a meeting with 100+ agents, deliver info, then leave 5 mins for questions and never respond. Would not recommend!

4.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Nice Fun Challenging Free-time

Cons

Innovation not as I would like

Viewing 118 - 120 of 10,091 Reviews

Glassdoor has 11,374 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.