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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,090 total reviews)
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Tim Sweeney

65% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
2.0
Jun 13, 2009
Recommend
CEO approval
Business Outlook

Pros

A company car and paid vacations.

Cons

No backbone by supervisors when issues need addressing. Problems with issues of communication never get resolved, just lip service. The kool - aid drunk by the management is astounding. The company plays favorites continually.

1.0
May 28, 2009
Recommend
CEO approval
Business Outlook

Pros

1. Quick advancement through the company for those that show the capability and willingness to do the job and exceed at doing their job. Perfect for overachievers and those that enjoy working many hours 2. Generally one has the physical resources to perform their job. 3. Good and fair performance review format 4. Level headed CEO 5. A conservative business approach that helps secure job stability (provided your position is still needed) 6. Challenging work 7. Expect most managers and people to listen to your ideas with an open mind 8. Company has a good reputation and great customer focus (though resources are lacking to live up to that focus in practice.) 9. Company has a steady focus on compliance and ethics 10. Company supports career development through training and college tuition reimbursement

Cons

1. Poor work life balance coupled with high stress environment. Consider yourself tethered to the company and expect no compensation for extra hours (whether that be time off or salary increase) if you are on salary. We have a yearly employee opinion survey and consistently rank low in this category and I am confident that this is one area Liberty Mutual will not seek improvement on. 2. Cut throat business dealings and "us against them" mentality within pockets of the company. Be prepared for finger pointing as opposed to people asking the question "what can I do to help the team and company improve" 3. Unless you are motivated by money, power, or just love business work, in my experience the work you will do will be challenging but not fulfilling 4. Expect to not be given the volume of human resources (if a manager), budget, or time (if individual contributor) necessary to perform the job at a level that you feel proud of or that you feel serves the customer as you would like to 5. This is not a service oriented culture by any means (excluding external customer service of course) and there are many competing priorities (points back to lack of human and budget resources). Be prepared to have to constantly follow-up with people on a daily or hourly basis in order to get help, an answer, or action from somebody to hold up their end of the bargain. 6. Though they have the means for providing recognition and awards, this is seldom done. 7. They will cut the cord with you in a heart beat.

Viewing 9985 - 9987 of 10,090 Reviews

Glassdoor has 11,373 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.