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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,090 total reviews)
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Tim Sweeney

65% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
3.0
Jan 28, 2010
Recommend
CEO approval
Business Outlook

Pros

pays very well for this kind of work. 45k-65k range for this kind of work is very generous and this prevents low turnover and more quality employees. decent benefits. easy job and not much thought involved. while busy at times, the pace of call volume is much less than the average help desk job.

Cons

unfortunately, everything is scripted. job consists of looking up a solution and applying it. any individual solutions are discouraged even if it means you have to escalate something you normally wouldn't.

5.0
Jan 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Strong opportunity to advance if you are self-motivated. Good pay and benefits compared to the hours worked. The Company tries to do the right thing by its customers (and generally employees).

Cons

Liberty is currently transforming to a leaner organization which places some hardship on some individuals. As the Company reorganized it needed to become more efficient which unfortunately puts some people out of a job. Definitely old school in its culture so you need to understand the culture.

3.0
Jan 24, 2010

Commercial Underwriter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great health care coverage and employees to work with

Cons

Poor work/life balance, inconsistent promotions with weak reasoning explained by management, no limited entrepreneurial drive

Viewing 9976 - 9978 of 10,090 Reviews

Glassdoor has 11,373 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.