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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,090 total reviews)
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Tim Sweeney

65% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
4.0
Sep 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Fair to good pay at the entry level sales rep level up to a team lead level. Great job for the go-getter who is successful at selling by phone.

Cons

Big hit in pay (about 10-20k per year) to move up to a supervisor, preventing me to move forward. Horribly mismanaged and misguided "call quality" program. Subjectively scored and too often scored incorrectly.

4.0
Sep 15, 2009

Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent career growth opportunities, good benefits (401K, tuition reimbursement, etc), Dental and vision are GREAT! Limitless opportunity for hard workers with a positive attitude and an education.

Cons

Health plan is horrible. Communication never seems to "waterfall" from senior management to workers. Middle management often dilutes the message.

3.0
Aug 24, 2009
Recommend
CEO approval
Business Outlook

Pros

The companies diverse offering of P&C insurance through multiple distribution channels in multiple countries has produced strong financial results. The company is making great strides towards providing employees with appropriate technology resources. There is a strong commitment to training and development of employees and a strong corporate culture.

Cons

The company desires change, but is slow to act and changes are poorly communicated. There is definitely a need for senior managers to trust employees with information regarding the changes. Too much focus is on the processes that are changing and not enough on the impact the changes are having on the culture and employees work environment.

Viewing 9976 - 9978 of 10,090 Reviews

Glassdoor has 11,373 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.