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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      3.7

      62% would recommend to a friend

      (10,090 total reviews)
      avatar

      Tim Sweeney

      65% approve of CEO

      59% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      Mar 15, 2010

      Good place to work. Incredibly lousy systems that don't allow employees to reach full potential

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Field management can leave something to be desired. Hit and miss. Been here for 16 years and have had 14 managers. Current Manager is excellent. Out of the 14, I had respect and admiration for 3.

      Cons

      Systems are horrible. Waiting 5 to 10 seconds for screens to change. Feel like my career is spent waiting for a screen to change. Sucks the life out of good people. Can't even complete quotes on the phone with prospects because system speed makes it impossible.

      2.0
      Mar 14, 2010

      Be careful with Acquisitions - they may be Liberty's downfall

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Liberty is great at rewarding their performing employees through bonuses and other benefits. Flexible time off based on seniority is one of the best that I have seen in my career. Liberty believes in education and training for their employees so that they can advance for the benefit of the company. Liberty also taps into the colleges and universities for employees with potential.

      Cons

      Liberty has gone through a number of acquisitions lately. All of the change that has occurred because of this "growth" has had it's toll on Liberty's employees. This last year has been the worst as noted by many long-term employees. "It's like we are working for another company!"

      5.0
      Mar 13, 2010

      good company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a stable company and industry to work in. Benefits (including paid time off) are generous and start on your first day. Salary is competitive. Management encourages career growth. There is open communication between managers and staff. They don't micro-manage. Employees are recognized when they do well.

      Cons

      The workload can sometimes be too much for one person to handle. Insurance and office work can be tedious, but I knew this going into it.

      Viewing 9964 - 9966 of 10,090 Reviews
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      ReviewsLiberty Mutual Insurance reviews

      Glassdoor has 11,373 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.