Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

62% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (392) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1307 reviews)); "The pay was good and everyone who worked there was very knowledgable" ((in 858 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 738 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 541 reviews)); "Good work from home life" ((in 350 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 471 reviews)); "There are good managers but also many mediocre and poor managers." ((in 254 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 148 reviews)); "Bad Upper Management" ((in 141 reviews)); "Lots of layoffs and fears about job security over the years." ((in 107 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,106 total reviews)

Tim Sweeney

65% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,106 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews

4.0

Feb 4, 2014

Great Interview Process

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Company Structure and outlook

Cons

Just starting so not sure yet

3.0

Feb 3, 2014

field claims representative

Field claims representative

Recommend

CEO approval

Business Outlook

Pros

good benefits. plenty of vacation days provided you have worked there for a while. I was accruing 2 days a month with the company. your experience may vary but my immediate manager was good. 6% match on 401k. support is there when you need it. training is very extensive. workload may be heavy during catastrophes but immediate manager usually recognizes it and tries to ask for help from CAT team or something (experience may vary depending on manager)

Cons

no room for growth. layoffs are common. i resigned from the company after the massive layoffs they had. it is very likely that you will be stuck in the field claims department. I have not seen anyone in the field move around the company in my 4 years. opportunities inside the office is much greater than in the field. upper management forgets you exist.

4.0

Feb 3, 2014

Stimulating work environment; industry is mature but still enough to learn to keep things fresh

Finance manager

Recommend

CEO approval

Business Outlook

Pros

Strong intellectual horsepower amongst peers. There are ample opportunities to change roles within the company. Company has a preference for promoting from within.

Cons

Very conservative company (102 years old), implementing change takes a while in the organization as systems may be outdated and the chain for approvals is cumbersome.

Viewing 9736 - 9738 of 10,106 Reviews

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Sales Representative, Inbound Remote

Sales Representative, Inbound Remote

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