Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      3.7

      62% would recommend to a friend

      (10,107 total reviews)
      avatar

      Tim Sweeney

      65% approve of CEO

      60% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Apr 8, 2014

      Former Insurance agent

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company pays for everything, best company to start with as far as an insurance agent is concerned. They pay salary plus bonus and commissions. They pay errors and omissions and totally give you leads etc.

      Cons

      No mobility if you are looking for a career beyond an agent then you will most likely have to move. Their product lines is strict P&C, life insurance and fixed annuities. If you want to sell a more vast product line then Liberty doesn't provide that. Great company though.

      1.0
      Apr 7, 2014

      Liberty Mutual is way behind in the Insurance Industry, Auto Claims was the worst job I have ever had.

      Senior customer claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, pension, 401k, time off

      Cons

      The entire job is a con. The workload and deadlines are just ridiculous. The goals are set so high that they almost make it impossible for you to meet "CSAT" scores, which affect your bonus and raise. Everyone is micro-managed to the max. I have never seen a company micro manage so much. Management of course does nothing but tell you what you are doing wrong and never what you are doing right. The hours are very bad, two weekend shifts a month, and almost never get out on time.

      4.0
      Apr 4, 2014

      Good company to work for.

      Claim investigator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay. Good benefits. Wonderful vacation time after years of service builds up. Training and continued education to develop employees is stressed.

      Cons

      Company wants to continue be leader in industry but finds itself doing what "every other" insurance carrier is doing to make the bottom line look better. Downsizing and outsourcing work is the trend and Liberty is following rather than setting itself apart by keeping good people and years of experience in-house.

      Viewing 9718 - 9720 of 10,107 Reviews
      Related searches: Liberty Mutual Insurance jobs | Liberty Mutual Insurance salaries | Liberty Mutual Insurance benefits | Liberty Mutual Insurance interviews
      ReviewsLiberty Mutual Insurance reviews

      Glassdoor has 11,392 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.