Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

62% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (392) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1274 reviews)); "Liberty Mutual has good pay and it also good incentives when they are applied by management." ((in 871 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 733 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 542 reviews)); "Benefits bare really good and work from home" ((in 358 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 466 reviews)); "There are good managers but also many mediocre and poor managers." ((in 246 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 146 reviews)); "Bad Upper Management" ((in 145 reviews)); "Constant reorgs and layoffs." ((in 113 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,106 total reviews)

Tim Sweeney

65% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews

2.0

May 23, 2012

Sales Representative

Sales representative

Recommend

CEO approval

Business Outlook

Pros

The first few years are GREAT!!! You are making good money and building your business.

Cons

. Now Liberty is adding too many offices to which agents are fighting for business and internet leads. Also, branch management is being hired from sales postions w/o any formal managment background nor training. I couldnt wait to leave!!!

4.0

May 20, 2012

Liberty Mutual has been a great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Liberty Mutual has a competitive salary structure and great benefits. The people at the company are great. They offer a lot of vacation time.

Cons

In some departments there are issues with work life balance. Higher up management is not always mindful of how certain decisions will effect all employees.

3.0

May 18, 2012

it was decent. you can do well for the first couple of years, but they have a sweat shop mentality after that

Sales representative

Recommend

CEO approval

Business Outlook

Pros

decent pay. good benefits. large solid company name with good reputation. they give you time to learn the position and help get you started with licensing

Cons

management is definitely promoted more on a "minority basis" if you are the average white male, good luck at getting promoted or staying there. After your first two years they expect you two write a HUGE amount of policies with the constant thread of losing your job in 6 months if you dont produce. Other insurance companies, you can create a book of business and manage it - at liberty, you are forced to write massive amounts of business after the first two years.

Viewing 9715 - 9717 of 10,106 Reviews

Top companies for "Compensation and Benefits" near you

AXA

3.7★Compensation & Benefits

EMPLOYERS

3.6★Compensation & Benefits

AXA Partners

3.5★Compensation & Benefits

Starr Insurance Companies

3.6★Compensation & Benefits

Jobs at Liberty Mutual Insurance

Paralegal

View job

Surety Underwriting Assistant

Technical Claims Specialist

Vendor Operations Specialist II

Senior Claims Representative