Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1308 reviews)); "Liberty Mutual has good pay and it also good incentives when they are applied by management." ((in 854 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 709 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 558 reviews)); "The work from home program is nice if your manger allows you to do it." ((in 358 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 464 reviews)); "There are good managers but also many mediocre and poor managers." ((in 252 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 144 reviews)); "Bad Upper Management" ((in 143 reviews)); "Constant change and layoffs" ((in 117 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,111 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,111 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews

4.0

Dec 21, 2012

Great job if you can handle the pressure.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

They really let you run your own business. The income potential is great and the company is solid. Really good benefits as well.

Cons

Depending on your location, it can be difficult to generate enough quality prospects. There is no wiggle room when it comes to goals. You either hit your numbers or you're out.

3.0

Dec 19, 2012

Good place to work, just make sure you work in a role that is a fit for you

Personal markets sales representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, helpful coworkers, supportive management

Cons

If you start in personal markets, it is awfully difficult to transfer to corporate.

1.0

Dec 18, 2012

Terrible Terrible Terrible

Claim adjuster, field

Recommend

CEO approval

Business Outlook

Pros

I am actually trying to think of some pros of this job. Co workers were somewhat supportive; flexibility; comprehensive intranet training on site. Strong IT Dept.

Cons

I love my career choice but this was the worst job I've ever had by far. I feel pretty confident that others experiences might be different as the "team" I worked with was unprofessional; unavailable; petty; sarcastic and arrogant. It really drives home the fact that experienced and knowledgeable employees will run to pastures less green when the supervisors gossip about other co-workers; do not return phone calls; measure productivity in accurately. I was turned off by snide comments made in the interview process and I should have never accepted a position with these people. If an employer cannot control his/her mouth when interviewing... Leave.

Viewing 9631 - 9633 of 10,111 Reviews

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