Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1299 reviews)); "The pay was good and everyone who worked there was very knowledgable" ((in 882 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 732 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 554 reviews)); "Flexible work from home schedule" ((in 356 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 470 reviews)); "There are good managers but also many mediocre and poor managers." ((in 255 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 152 reviews)); "Bad Upper Management" ((in 143 reviews)); "Constant reorgs and layoffs." ((in 114 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,111 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,111 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews

4.0

Jan 13, 2013

Great place to start a career if you like selling insurance

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good training program which includes a salary while you're training. Great brand name in Massachusetts.

Cons

The culture tends to lean toward middle age.

3.0

Jan 11, 2013

Solid Company, Good Pay

Software developer

Recommend

CEO approval

Business Outlook

Pros

Some AWA (9/80 workweeks) and WFH available Generally pays at or a little above other places in the area Pay for performance, so if you do well, you get rewarded

Cons

Lot of change in direct managers Expect to work a decent amount of overtime, especially if you're on their top projects Schedules for development often slip in big projects and force testing to shorten their timeframes and work weekends

5.0

Jan 10, 2013

Good place to get into the insurance industry

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Decent Money, Flexible Schedule, a lot of opportunities if you are willing to move around

Cons

You have to be willing to move in order to move up.

Viewing 9616 - 9618 of 10,111 Reviews

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Jobs at Liberty Mutual Insurance

Sales Representative, Inbound Remote

Sales Representative, Inbound Remote

Auto Claims Desk Adjuster Hybrid

Auto Claims Desk Adjuster Hybrid

Auto Claims Desk Adjuster Hybrid