employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.6

62% would recommend to a friend

(10,116 total reviews)
avatar

Tim Sweeney

66% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.6 out of 5 stars, based on 10,116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
4.0
Feb 10, 2015

Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly office atmosphere, helpful coworkers, positive experiences. I have enjoyed my time working there as an intern

Cons

the work can get repetitive and boring. Lose motivation and energy working behind a cubicle all day

2.0
Feb 10, 2015

The Hunger Games ...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Pay - Work/Life (sometimes) - Benefits

Cons

- Lack of Training - Lack of Organization - I still don't know what 95% of the company does or who anyone is. - Information Overload - constant referrals to weblinks that overwhelm you with useless information. - Everyone's favorite answer is "I don't know" ... so there's no way to learn how to do your job. But everyone expects you to know how to do your job - and help them with theirs. - Constant change - some departments have one management/workflow structure, others do not. There's no 'shared language' or expectations on SLA's or processes - Some people are workaholics, others are laid back, and there's no way to find balance between the two. It truly is the Hunger Games ... may the odds be in your favor. Once you walk in the door, you're on your own.

3.0
Feb 8, 2015

Good pay and benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay. Good retirement and insurance

Cons

Being tethered to a phone all day. Being timed on all calls. Very scripted. Have to code your phone and it times you while your in the bathroom

Viewing 9550 - 9552 of 10,116 Reviews

Glassdoor has 11,402 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.