Liberty Mutual Insurance reviews

Inflexible but everything else is good

Workload has become unbearable- great time off but if you take it you can’t keep up with your workload and your review will suffer Leadership can’t prioritize to save their life (contributing to the workload issue). When bad projects or ideas do get killed they just resurface under a new name or get folded into an existing initiative. -Bonus plan keeps changing every time we have a good year. Latest change is to add an arbitrary factor so the can increase OR DECREASE it regardless of the tangible measures they put in place. -Lots of vanity metrics. Push for metrics (which is generally good) causing overswing and measuring things that don’t matter, can’t be manipulated or just “look good” but don’t add any value. -IT complicates everything. Their version of automation is making a bad process faster or just shuffling the work elsewhere (not really saving any more nor time). -USRM product org does realize how much complexity and churn the cause the organization. Current effort to consolidate products will help but the same people could make buying a glass of water complicated by adding 145 factors to measure its temperature (when all that matters is “hot or cold” ) before selling it to you.