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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.6

62% would recommend to a friend

(10,116 total reviews)
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Tim Sweeney

66% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.6 out of 5 stars, based on 10,116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
3.0
Jul 14, 2023

Was a good place to work. Negative outlook

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a good company, with a global footprint, connected leadership and relatively solid outlook.

Cons

Leadership is completely disconnected from the employees. Strategy is always changing and there is no clear direction for even the short-term future. Executives are very very well paid and use corporate jets to go to their homes in florida and bahamas, but in the meanwhile they are requesting continuous expense control. On July 13 they announced more than 1.000 layoffs in the US. Changes in the global structure and footprint (again). Very negative business outlook with the current leadership.

2.0
Jun 25, 2023

Bait and switch

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee at HQ before 3 pm.

Cons

I left another reputable company last year because they were bringing people back into the office 3 days a week. The job and salary move was lateral because LM promised me a full-time remote role. 3 months later I was told I would have to go into the office. I gave up tenure, a pension, established relationships, etc. at my former company for literally no reason.

1.0
Jun 8, 2023
Recommend
CEO approval
Business Outlook

Pros

no pros for this company

Cons

offer withdrawn one week before start date. This firm is using a French based company called Teleperformance to hire Licensed Insurance Agents to work from home on behalf Liberty mutual. A third party recruiter made a written job offer to me. I competed the background check and my state license is current thru feb 2024 . I got emails this week telling me I was cleared to start the job, I had not heard back about my computer being shipped so I reached out today. I got an email back stating that the Liberty had not accepted my application. Application ? I had a written job offer and an agreed to schedule. Exactly what is going on with this Liberty Mutual employment vendors ? Is this how this company treats potential Experienced Licensed insurance agents, Can you image how they would treat customers or God Forbid if you have a claim against one of their insured ? Keep in mind all my licenses are in good standing there are no actions against me by any agency or insured. I have no criminal background and my credit sore is 808. So what is the deal Liberty Mutual ? What is going on with your Vendors ?

Viewing 559 - 561 of 10,116 Reviews

Glassdoor has 11,402 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.