Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1311 reviews)); "The pay was good and everyone who worked there was very knowledgable" ((in 865 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 725 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 555 reviews)); "Flexible work from home schedules" ((in 368 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 467 reviews)); "There are good managers but also many mediocre and poor managers." ((in 245 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 146 reviews)); "Bad Upper Management" ((in 143 reviews)); "organizations with too many layoffs." ((in 119 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,110 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,110 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews

2.0

Nov 22, 2023

Worked at the company for over a year

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

The culture is good at the company and is very supportive. The managers listen to the problems and help you out with everything.

Cons

Salary growth is bad, promotions are difficult. Not a lot of international people are hired at the company. The concept of DEI is spoken a lot but I have barely seen people outside of the white community. It is heavily white dominated. The CEO is new and is making decisions at the company which are confusing, feels like he doesn't have any idea of what to do with the company except recording one on one with other senior management employees. He talks a lot but I feel he will bring the ship down with him.

1.0

Sep 7, 2023

Promised remote position then reversed

Sr. software engineer

Recommend

CEO approval

Business Outlook

Pros

Nice co workers. Fairly competitive compensation.

Cons

Promised a remote position then recently forced to go back to office.

2.0

Jun 27, 2023

Beware the grass isn’t always greener.

Claims adjuster (total loss)

Recommend

CEO approval

Business Outlook

Pros

Good benefits and flexible schedules.

Cons

If you don’t meet their metrics they will start with write ups before you’ve even hit a year in your role.

Viewing 433 - 435 of 10,110 Reviews

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Remote Inside Sales Representative