Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

62% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (392) , Sales Representative (385) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1260 reviews)); "Liberty Mutual has good pay and it also good incentives when they are applied by management." ((in 893 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 734 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 545 reviews)); "Good work from home life" ((in 350 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 468 reviews)); "There are good managers but also many mediocre and poor managers." ((in 250 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 147 reviews)); "Bad Upper Management" ((in 141 reviews)); "Constant reorgs and layoffs." ((in 113 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

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Liberty Mutual Insurance

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,101 total reviews)

Tim Sweeney

65% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.2

Senior management

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

4.0

Aug 15, 2025

Great place to learn

Director ii

Recommend

CEO approval

Business Outlook

Pros

Development, training and work with talented people

Cons

Felt like up or out culture

4.0

Aug 15, 2025

People stay when they can

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

When you join liberty you may notice some colleagues have been there 10, 20, even 30 years. For many, LM’s competitive pay, benefits, and room to grow keeps them locked in. I can see the appeal to this and have enjoyed a lot of my time here. The people I have worked with on my team over have also been very supportive, eager to learn and teach, and excited about innovation.

Cons

As with many large organizations, LM adapts to the market and business success. This means seasons of hiring and firing. The lows are very challenging for morale and it can be hard to pick back up on motivation especially if you are looking for external inspiration.

4.0

Aug 15, 2025

Solid employer for defense attorneys

Attorney

Recommend

CEO approval

Business Outlook

Pros

Clear expectations and good benefits. Opportunity for jury trials. Outstanding local management and support staff.

Cons

Having to keep time and having a billable hour requirement is the turd in the punchbowl. Also, like most big companies, there is an insidious and invidious climate of anti-white discrimination coming from the top. The good news is that this type of discrimination is also illegal, and hopefully someone will bite back soon and teach them a lesson.

Viewing 334 - 336 of 10,101 Reviews

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Liberty Mutual Insurance reviews

Ratings by category

Ratings by demographic groups

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Great place to learn

People stay when they can

Solid employer for defense attorneys

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