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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,101 total reviews)
avatar

Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
4.0
May 21, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are top notch. The technologies being worked with are stone age old in some area, but cutting edge in others.

Cons

Low expectations lead to some lack of motivation. Tall management structure doesn't help in trying to make a culture impact.

2.0
Mar 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Good paid time off, good benefits

Cons

I have worked here for 7 years. I used to love it but I feel like a child with a babysitter coming to work everyday. There is no consistency in the job. One day it’s one thing and the very next day it may change. In the department I am in, this makes being successful very challenging. I am not afraid of change but there is no training involved, they nit pick you for everything you do here and they don’t appreciate you for a good job done. Also, flex time was recently implemented but then this week it was taken away from us. So much for work life balance.

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Liberty Mutual Insurance Response
7y
Thanks for sharing your experience. We do our best to foster an open work environment where employees feel empowered. We’re always looking for better work-life-balance solutions for our employees. This is an on-going evolution and we rely on feedback like yours to ensure our policies reflect the reality for our employees. We're sorry to hear of your experience and we'll pass your feedback along appropriately.
1.0
Mar 7, 2019

Toxic work environment in Claims

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My teammates are great. Our building is nice.

Cons

Completely toxic, demoralizing, and unhealthy work environment where approximately 80% of employees feel like they’ll be fired on any given day. We are given about 12 hours of work per day but only 7.5 hrs to do it (overtime is being limited to 7 hours per month!) but we are penalized if we fall behind. The emphasis on metrics that are constantly changing is just ridiculous.

avatar
Liberty Mutual Insurance Response
7y
Thanks for sharing your experience. We do our best to foster an open work environment where employees feel empowered. We're sorry to hear of your experience. We will pass your feedback along appropriately, and we also encourage you to speak with your manager.
Viewing 304 - 306 of 10,101 Reviews

Glassdoor has 11,386 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.