Kyndryl reviews

3.6

62% would recommend to a friend

(4,388 total reviews)

Martin Schroeter

70% approve of CEO

52% positive business outlook

Kyndryl has an employee rating of 3.6 out of 5 stars, based on 4,388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kyndryl employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Great legacy with IBM GTS, as such they have access to a stellar account base. Some good people. They are working hard to provide more comprehensive services. Salaries can be good for some when they don't change the comp plan.

Cons

For some reason they did not protect themselves when the contracts novated over from IBM. So that when IBM raises their prices to Kyndryl, they try and pass it along to their customers even mid-contract with them. This causes a customer sat issue. Lots of sat issues. Not focusing on organic growth but only on the few profitable clients. Old time IBM management employees form a click and protect themselves at the cost of efficiency. There is a lot of people staying in roles where they should be shifted and moved around. Others are promoted prematurely based on old connections. Perhaps they will have a management RIF. Top leaders have exorbitant salaries while they rework the comp plan to focus on GP and reduce commissions to those who own the day to day relationships. ( see my comment above on why that is harsh - they artificially raise allocation on SOW's to increase cost of sales )

1.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Sometimes flexible working hours.. Working from home. You may learn some new things, but you will certainly lose yourself.

Cons

1. Cultural Decline 2. No direction 3. Hotline 4. Brainwashing 5. Lack or missing professional trainings. 6. IT ignorance 7. Stress on daily basis 8.Things are either not going well or are urgent 9. No real career opportunities. 10. Non transparent rules, no clear job description and contract. 11. Hypocrisy 12.Оpportunism It was supposed to be a new beginning, but it didn't happen. Due to inadequate management, the company lost many customers. It was a process that had begun years аго, but no one thought to stop it. Those who did not leave the company had to bear all the mistakes of management. At the moment, the company is making another mistake - harassing those who decided to stay - with nonsense. The management never realized that it is not possible to constantly deceive people and expect them to be loyal. Now they are urgently looking for new people, but there is nothing to offer them. No one in this company dares to call a spade a spade. The atmosphere is very tense, people are desperate to see that management is powerless, or just don't care. This company needs brave people, not conformists. If you are a good professional, the atmosphere in this company will crush and depersonalize you.You will become a robot. Not worth it.

1.0
Oct 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Library of training courses available. 4% 401k match

Cons

Kyndryl promised upon layoff announcements that we would receive 2 months paycheck to look internally for a new position. A few days before the contract was terminated, they reversed course by telling us there would be no 2 month period to look internally and no paycheck continuing. They lied to all of us on that contract in order to get us to stay to the end, then played games with our lives and families. They make a big show at all the corporate meetings about how important their employees are but it is all lies so don't fall for it.

Viewing 16 - 18 of 4,388 Reviews

Glassdoor has 5,960 Kyndryl reviews submitted anonymously by Kyndryl employees. Read employee reviews and ratings on Glassdoor to decide if Kyndryl is right for you.